FAQs

Frequently Asked Questions

Our FAQs is one of many resources on the site where you’ll find details, explanations and examples on how to maximize the value of Data Savvy Maps in our Licensing FAQs. Please take a look here for frequently asked questions and if you still can’t find the answer, please contact us.

All Faqs

Support

Do my map purchases receive free upgrades?

Each map purchase can include an optional has its own support plan (upgrade, support and maintenance). The terms are 30 days, 1 year and 3 years for support plans. Your opportunity for free upgrades continues from purchase until term expiration. Support plans can be renewed or extended at anytime. Extensions are added at the end of the existing term. If your support plan is expired you are required to purchase at the current upgrade price with the option of adding a support plan. Support plans are not transferable from one map purchase to another.
Licensing

Can we redistribute or resale as DSM products?

You are prohibited from reselling or redistributing DSM products with an active re-seller agreement. Contact DSM to find out more about re-seller opportunities.
Licensing

I am a developer. Is it OK if I modify or tweak the code to meet my special needs?

Under no conditional can the code be decompiled, modified or altered in any way without the expressed written consent of DataSavvyMaps.
Licensing

My company is a service provider or VAR for SAP Dashboards. Do we need individual licenses for each of our customers?

Each customer is required to have a primary license for each map purchase.  The primary license  includes 1 user. You can purchase additional user licenses that attach to the main license. For example you purchase USA and Europe map for 5 developers. You would need the 2 primary maps licenses and 8 additional use licenses, 4 for each primary map license. 10 licenses total.
Licensing

My company has different business units or subsidiaries. Does each entity need a separate license?

Separate licenses  required only if business units or subsidiaries are under different corporate domains. There is one main license with each domain per map which includes 1 user. You can purchase additional user licenses that attach to the main license.

Can we redistribute or resale as DSM products?

You are prohibited from reselling or redistributing DSM products with an active re-seller agreement. Contact DSM to find out more about re-seller opportunities.

I am a developer. Is it OK if I modify or tweak the code to meet my special needs?

Under no conditional can the code be decompiled, modified or altered in any way without the expressed written consent of DataSavvyMaps.

My company is a service provider or VAR for SAP Dashboards. Do we need individual licenses for each of our customers?

Each customer is required to have a primary license for each map purchase.  The primary license  includes 1 user. You can purchase additional user licenses that attach to the main license. For example you purchase USA and Europe map for 5 developers. You would need the 2 primary maps licenses and 8 additional use licenses, 4 for each primary map license. 10 licenses total.

My company has different business units or subsidiaries. Does each entity need a separate license?

Separate licenses  required only if business units or subsidiaries are under different corporate domains. There is one main license with each domain per map which includes 1 user. You can purchase additional user licenses that attach to the main license.

My company has several server environments do we need a license for environment?

Generally no, as long as each environment is under the same business entity or corporate domain. There is one main license with each domain per map which includes 1 user. You can purchase additional user licenses that attach to the main license.

My Company has several dashboard developers. Do we need a license for each developer?

Yes. You should have a primary license for each map add-on installed to a workstations or virtual a environment (citrix),  The primary license  includes 1 user. You can purchase additional user licenses that attach to the main license. For example you purchase USA and Europe map for 5 developers. You would need the 2 primary maps licenses and 8 additional use licenses, 4 for each primary map license. 10 licenses total.

Do my map purchases receive free upgrades?

Each map purchase can include an optional has its own support plan (upgrade, support and maintenance). The terms are 30 days, 1 year and 3 years for support plans. Your opportunity for free upgrades continues from purchase until term expiration. Support plans can be renewed or extended at anytime. Extensions are added at the end of the existing term. If your support plan is expired you are required to purchase at the current upgrade price with the option of adding a support plan. Support plans are not transferable from one map purchase to another.